Mortgage Lender Index

Citizens Bank

Citizens Bank received 187 applications in 2025 and made 173 mortgages, in 41 counties across 6 states. The median rate its borrowers got was Not published on a median loan of $215,000. Of 178 decisions, 3 were denials — 1.7%.

Legal Entity Identifier549300E035FX7XMJ6713
Applications received187
Mortgages made173
Denied3
Approved, not taken up2
Withdrawn or incomplete9
Loans bought from other lenders0
Median rate spread over the prime offer rateNot published
FDIC-insured bankYes: Citizens Bank, 5 offices

By loan purpose

PurposeMortgages madeMedian rateMedian loanDenied
Home purchase135 Not published$215,000 1.4%
Refinancing23 Not published$355,000 4.2%
Cash-out refinancing12 Not published$150,000 0.0%
Other purposes3 Under 10 loansUnder 10 loans 0.0%

Where Citizens Bank lends most

The 41 counties where it made the most mortgages in 2025. Each county page ranks every lender there.

CountyMortgages madeMedian rateDenied
Sullivan County, TN 36Not published5.3%
Knox County, TN 31Not published0.0%
Washington County, TN 17Not published5.6%
Carter County, TN 15Not published0.0%
Hamblen County, TN 8Under 10 loans0.0%
Buncombe County, NC 5Under 10 loans0.0%
Blount County, TN 4Under 10 loans0.0%
Cocke County, TN 4Under 10 loans0.0%
Jefferson County, TN 4Under 10 loans0.0%
Unicoi County, TN 4Under 10 loans0.0%
Anderson County, TN 3Under 10 loans0.0%
Greene County, TN 3Under 10 loans0.0%
Roane County, TN 3Under 10 loans0.0%
Sevier County, TN 3Under 10 loans0.0%
Caldwell County, NC 2Under 10 loans0.0%
Onslow County, NC 2Under 10 loans0.0%
Bradley County, TN 2Under 10 loans0.0%
Hawkins County, TN 2Under 10 loans0.0%
Loudon County, TN 2Under 10 loans0.0%
Union County, TN 2Under 10 loans0.0%
Jefferson County, AL 1Under 10 loans0.0%
St. Clair County, AL 1Under 10 loans0.0%
Bibb County, GA 1Under 10 loans0.0%
Lee County, GA 1Under 10 loans0.0%
Alexander County, NC 1Under 10 loans0.0%
Burke County, NC 1Under 10 loans0.0%
Carteret County, NC 1Under 10 loans0.0%
Cumberland County, NC 1Under 10 loans0.0%
Davie County, NC 1Under 10 loans0.0%
Forsyth County, NC 1Under 10 loans0.0%
Henderson County, NC 1Under 10 loans0.0%
Iredell County, NC 1Under 10 loans0.0%
Johnston County, NC 1Under 10 loans0.0%
Greenwood County, SC 1Under 10 loans0.0%
Horry County, SC 1Under 10 loans0.0%
Newberry County, SC 1Under 10 loans0.0%
Putnam County, TN 1Under 10 loans0.0%
Rutherford County, TN 1Under 10 loans0.0%
Scott County, VA 1Under 10 loans0.0%
Tazewell County, VA 1Under 10 loans0.0%
Bristol city, VA 1Under 10 loans0.0%

Get told when this changes

When Citizens Bank’s figures are published for the next year, or restated.

Double opt-in, one click to unsubscribe. We never sell or share the list, and we are not a lender, a broker or a lead generator: this is a notification about published data, not a sales call. Privacy.

Counts, medians and denial shares are computed from the Home Mortgage Disclosure Act loan-level file for 2025, published by the Consumer Financial Protection Bureau through the FFIEC: every application a covered lender received, as the lender reported it. A median rate is what borrowers got, not what you will be offered — it depends on the loan, the property, your credit and the market on the day, and no figure here is a quote. A median over fewer than 10 loans is not shown: it is a number with no meaning and a real person's rate half-exposed. Those cells say "under 10 loans" and the count is still published. This is information, not advice, and no lender pays to appear.